New postal department rules: Providing mobile number mandatory for Speed Post and Registry

The postal department has made a major change in its postal services, modernizing the booking process. According to an Amar Ujala report, it will now be mandatory for customers to provide their mobile number to avail of services like Speed Post and Registry. This change has been made by the postal department with the aim of making the tracking system more accurate.

After the implementation of this new rule, customers will have to provide a mobile number while sending their mail, which will allow them to receive updates on the status of their consignment from time to time. The department believes that this will make it easier for customers to know the status of their mail and will increase transparency.

However, the postal department has exempted certain special categories from this mandatory rule. Mail sent from government offices and mail sent internationally have been kept out of the purview of this rule. The old process will remain effective for these categories.

This decision is part of the postal department's strategy to make its services digital and more customer-centric. Through the mobile number, customers will be helped in receiving SMS alerts and other updates, which will reduce the possibility of mail being lost or delayed.

Common citizens visiting post offices will now have to share their mobile number at the booking counter. If a customer is unable to provide a mobile number, their booking will not be accepted. This rule has been implemented with immediate effect.

Postal department officials say that this change is for the convenience of customers. Through better tracking, the postal department wants to further strengthen its reliability.

With this change, the postal department has taken another step towards improving its operations. Customers are expected to keep their mobile numbers handy when visiting the post office so that there is no hindrance in the booking process.